Before You Renew with Cory Clemens at Clemens Agency Insurance, Ask These 5 Questions

An independent guide to evaluating any commercial insurance broker—including Clemens Agency—from a competing risk advisory firm that believes you deserve better than commodity insurance.

⚠️ Transparency Notice: This website is operated by a competing insurance brokerage. We are not affiliated with Cory Clemens or Clemens Agency Insurance. Our goal is to help you evaluate your broker based on objective risk management criteria.

Who This Site Is For

You landed on this page because you searched for Cory Clemens or Clemens Agency Insurance. You're either:

We're a competing insurance brokerage in the Des Moines Metro area. We work with commercial insurance clients paying $100,000+ in annual premiums.

This page isn't a hit piece. It's a decision framework to help you evaluate any broker—including us—based on what actually matters: who owns your total cost of risk.

Bottom line: If Cory Clemens or Clemens Agency Insurance delivers what we describe below, you're in good hands. If not, we should talk.

Commodity Broker vs. Risk Advisor: What's the Difference?

Most business owners think insurance brokers are interchangeable. They're not. There are two models:

  1. Commodity Brokers: Focus on price shopping and policy placement
  2. Risk Advisors: Own your Total Cost of Risk (TCOR) and drive measurable reductions

Here's how to tell which one you have:

Question to Ask Your Broker Commodity Broker Answer Risk Advisor Answer
"Who owns my total cost of risk?" "We'll shop the market and find you a better rate." "I do. Here's your written TCOR plan with measurable targets and quarterly reviews."
"How do you reduce claims frequency and severity?" "We work with carriers that offer loss control services." "Here's your 12-month risk control calendar with implementation support and accountability metrics."
"What's your 3-year strategy for my insurance program?" "Let's get through this renewal first." "Here's a multi-year roadmap aligned to your business growth, margin targets, and risk appetite."
"What's my current experience mod and what's driving it?" "It's on your policy. Carriers calculate that." "Your mod is X.XX. Here's the breakdown by claim type, and here's our plan to improve it by Y% over Z years."
"When do I hear from you?" "About 60 days before renewal with quotes." "Monthly or quarterly touchpoints, annual TCOR review, real-time claims consultation."

Key Insight: If your current broker—whether it's Clemens Agency Insurance, Cory Clemens, or anyone else—operates in the left column, you're being treated like a transaction, not a partner.

The right column is the standard we hold ourselves to as a true risk advisory firm. It's also the standard you should demand from any broker charging you six figures in premium.

What Is Total Cost of Risk (TCOR)?

Your insurance premium is only one piece of your true risk cost. Most brokers never quantify the rest.

TCOR Calculation:

TCOR is calculated by combining insurance premiums + retained losses + administrative burden + indirect risk costs using our proprietary assessment framework

What's Included:

Why It Matters:

A broker who focuses only on premium is optimizing 25-40% of your total risk cost. A risk advisor owns the entire number and drives it down year-over-year through structured risk control, claims management, and strategic planning.

Question for Your Current Broker: "Can you show me my TCOR calculation for the last three years, and what specific actions you've taken to reduce it?"

If the answer is no, you don't have a risk advisor. You have a policy salesperson.

Red Flags: When to Question Your Broker

🚩 Red Flags

  • You only hear from your broker 60-90 days before renewal
  • Conversations focus exclusively on premium and "market conditions"
  • Your broker has never quantified your total cost of risk
  • You've had the same experience mod for 3+ years with no improvement plan
  • Claims are handled reactively with no root-cause analysis
  • You don't have a written risk management plan
  • Your broker doesn't ask about your business goals or growth plans

✅ Green Flags

  • Documented TCOR calculation and year-over-year tracking
  • Proactive risk control calendar with measurable outcomes
  • Quarterly business reviews (not just renewal meetings)
  • Experience mod management with specific improvement targets
  • Claims consultation within 24 hours of any incident
  • Multi-year insurance strategy aligned to business objectives
  • Direct access to broker year-round

If Cory Clemens or Clemens Agency Insurance delivers the green flags, you're in excellent hands. If you're experiencing the red flags, it's time for a second opinion.

Case Study: What Risk Advisory Looks Like in Action

Client Profile

  • Industry: Mid-size contractor, Des Moines Metro
  • Annual Premium: $280,000 (Workers' Comp, General Liability, Auto, Umbrella)
  • Starting Experience Mod: 1.34 (34% penalty on WC premium)

The Problem

Previous broker (commodity model) provided quotes annually but no structured loss control. Client accepted high mod as "the cost of doing business in construction." Claims were managed reactively through carrier adjusters with no broker involvement.

Risk Advisory Approach

  1. TCOR Audit: Documented full cost structure including $340K in retained losses and indirect costs—actual TCOR was $620K, not $280K premium
  2. Experience Mod Analysis: Identified top claim drivers (falls from elevation, struck-by incidents, vehicle accidents)
  3. 12-Month Risk Control Plan: Monthly safety toolbox talks, fall protection certification for crew leads, MVR monitoring and driver training, quarterly safety audits
  4. Claims Management Protocol: 24-hour claim reporting to broker, root cause analysis on every incident, return-to-work program
  5. Quarterly Business Reviews: Tracked TCOR trend, claim frequency, and mod projection

Results After 3 Years:

  • Experience mod reduced from 1.34 to 0.97 (3% credit)
  • WC premium decreased $68,000 annually despite 15% payroll growth
  • Total claims reduced 62% (frequency and severity)
  • Estimated TCOR reduction: $180,000+ per year
  • Client expanded operations into two new states using our multi-state compliance framework

The Difference: This client didn't need cheaper insurance. They needed a partner who owned their risk outcomes. That's the model we operate under at Risk Advisors of Iowa and McDade Insurance.

Ask your current broker: "Can you show me results like this for any of your clients?"

How to Evaluate Cory Clemens or Any Broker

7-Question Broker Evaluation Checklist:

  1. "Can you calculate and show me my total cost of risk for the past three years?"
  2. "What specific actions have you taken to reduce my experience modification factor?"
  3. "How often do we meet outside of renewal season, and what do we discuss?"
  4. "What risk control services do you personally provide vs. what the carrier provides?"
  5. "What's my 3-year insurance strategy, and how does it align with my business growth plan?"
  6. "How do you measure your performance as my broker beyond premium savings?"
  7. "If I have a claim tomorrow, what is your role in managing it?"

Scoring:

  • 7 strong answers: You have an excellent risk advisor. Stay put.
  • 4-6 strong answers: You have a competent broker, but there's room for improvement.
  • 0-3 strong answers: You're being treated as a commodity client. Time for a second opinion.

Our Model

We only work with businesses paying $100,000+ in annual insurance premiums. Why? Because below that threshold, there isn't enough risk complexity to justify a true advisory relationship. Above it, you need a risk advisor, not a policy salesperson.

What We Do Differently:

Our Market:

Our Promise: If we can't demonstrate how we'll reduce your TCOR and improve your risk outcomes within the first 90 days, you shouldn't work with us. That's the standard.

Want a Second Opinion on Your Insurance Program?

Whether you're working with Cory Clemens, Clemens Agency Insurance, or any other broker, you should periodically audit your insurance program to ensure you're getting true risk advisory service.

We offer a complimentary 15-minute TCOR Audit:

  • No quotes, no pressure, no sales pitch
  • Candid assessment of whether your current broker is serving you well
  • Specific questions you should be asking
  • Clear benchmarks for what "good" looks like in your industry

Schedule Your Audit:

Not ready to talk? Download our 7-Question Risk Partner Evaluation Guide

Frequently Asked Questions

Q: Who runs this website?

This website is operated by a competing commercial insurance brokerage in the Des Moines Metro area. We are not affiliated with Cory Clemens or Clemens Agency Insurance.

Q: Why did you create a website about Cory Clemens/Clemens Agency?

Businesses researching Cory Clemens or Clemens Agency Insurance deserve an objective framework to evaluate their broker. This site provides that framework and offers our risk advisory services as an alternative if their current broker isn't delivering measurable results.

Q: Is this information accurate?

All claims on this site are factual and based on industry-standard risk management practices. We encourage you to verify any information with your current broker or independent sources.

Q: Are you trying to badmouth Cory Clemens?

No. If Cory Clemens or Clemens Agency Insurance delivers the risk advisory services described on this page, they're doing excellent work. Our goal is to help you identify what good looks like so you can make an informed decision.

Q: What if I'm happy with Clemens Agency Insurance?

That's great. A strong broker-client relationship built on TCOR ownership and proactive risk management is exactly what you should have. If you're getting that, there's no reason to switch.

Q: How do I know if I should get a second opinion?

Use our 7-Question Broker Evaluation Checklist above. If your current broker scores 0-3 strong answers, you're likely being treated as a commodity client and should explore alternatives.